Return and Refund Policy

Thank you for your purchase. We hope you love your gear. However, if you are not completely satisfied with your purchase, you may return it to us for a refund or exchange within 30 days of purchase. Please see below for more information on our return policy.

RETURNS & EXCHANGES

All returns and exchange requests must be submitted within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. Exchanges requests receive free return shipping. Returns seeking a refund will be charged a return shipping fee of up to $10.

To return or exchange an item, please email customerservice@theexcitingbrands.com to start your request.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. You will receive an email as soon as your refund has been processed.

Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.

SALE ITEMS

Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please email customerservice@theexcitingbrands.com.